ABOUT US
Your Body Deserves a Fresh Start
At Restart-se, we believe that true wellness begins with deep care for your body. Our founder Rogéria Moretti Bezerrai created Restart-se to help people relieve pain, manage stress, and reconnect with themselves through evidence-based massage therapy and holistic healing.
With years of experience and a passion for helping clients feel their best, our team combines clinical expertise with a warm, caring approach, so every session leaves you lighter, freer, and deeply relaxed.
Health Fund Rebates Available
Convenient Locations
Tailored Treatments for Your Unique Needs
Rejuvenation for Body & Mind
Why Choose Us?
Healing Experience
Restart-se is dedicated to providing a peaceful retreat where holistic therapies and expert care promote deep relaxation and overall well-being.
Restorative Services
From full-body spa treatments to detox therapies, our range of services is designed to nurture your health and revitalize your energy.
Core Commitment
We prioritise quality, sustainability, and personalised care, ensuring every experience supports your journey to a healthier, more balanced life.
Mission
To relieve pain and restore wellbeing through the healing power of touch, while sharing our knowledge to inspire self-care, self-love and body awareness. We aim to awaken consciousness and promote mental, emotional, and physical health as an act of love and respect for life.
Vision
We envision a world where every person has the opportunity to care for themselves and others through meaningful, respectful touch, cultivating a more compassionate and connected society.
Values
Love, Integrity, Presence, Knowledge Sharing and Holistic Respect
Meet Our Wellness Experts
Introducing the passionate professionals behind our wellness products, dedicated to enhancing your health and well-being with expertise, care, and innovation.
Rogéria Moretti Bezerra
Remedial Massage Therapist
Stella Antiori Serpico
Massage Therapist
STILL NOT SURE?
Frequently Asked Questions
Do you accept health insurance for remedial massage?
Yes, we are registered with most major Australian health funds.
Do you have a provider number?
Yes, we are fully accredited with valid provider numbers for remedial massage.
Can I claim it on the spot?
Yes, through HICAPS, depending on your fund’s system availability.
What is HICAPS?
HICAPS is an on-the-spot claiming system for private health insurance rebates.
Do all health funds cover remedial massage?
Most health funds offer extras cover that includes remedial massage.
How much will I get back from my health fund?
Rebate amounts vary depending on your policy and annual limits.
Can I claim relaxation massage?
No, only remedial massage performed by a qualified therapist.
Can I claim lymphatic drainage?
Only if it is part of a remedial treatment plan.
Do you provide receipts for insurance claims?
Yes, digital receipts are automatically emailed.
What if HICAPS is not working?
You can pay in full and manually claim your rebate online.
Do you accept Medicare?
No, remedial massage is not covered by Medicare.
Can I claim Sports Massage?
Only if the treatment is remedial in nature.
What health funds do you accept?
We accept all major funds including Bupa, HCF, Medibank, AHM, NIB, Australian Unity, and more.
Why didn’t my claim go through?
This can occur due to network issues, policy limits, wrong card, or insufficient cover.
Do you store my health fund data?
No, HICAPS processes it securely—we do not store card numbers.
Can I use someone else’s health fund card?
No, claims must be made under the person receiving treatment.
Can I claim multiple sessions on the same day?
Most funds allow only one claim per day.
Do you keep treatment notes?
Yes, professional clinical notes are maintained securely.
What if my insurance asks for treatment notes?
Notes can be released only with your written consent.
Can I get a receipt for my employer or tax purposes?
Yes, professional invoices are provided.
RESTART-SE Studio Bundall
117 Ashmore Rd, 1, Bundall, Queensland
Working Hours by Appointment
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RESTART-SE Studio Southport
1-3 Aqua Street , 325 Tower Dune G, Southport, Queensland
Working Hours by Appointment
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