Privacy Policy

At Restart-se Remedial Massage & Holistic Wellbeing, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or receive treatment at our clinic.

1. Information We Collect

• Personal details: name, phone number, email address.

• Health information: relevant medical history, injuries, contraindications, allergies, and treatment notes.

• Booking information: appointment dates, purchase history, payment details (without storing full card numbers).

• Website data: IP address, browser type, device details, cookies, analytics.

2. How We Use Your Information

Deliver safe and effective treatments.

• Contact you for bookings or follow-up.

• Maintain clinical records per Australian regulations.

• Process payments and send receipts.

• Improve website experience.

• Send optional marketing emails (unsubscribe anytime).

3. Storage & Protection

• Secure encrypted systems.

• Access limited to authorised staff.

• Compliant with Australian Privacy Principles.

• Never sold or traded.

4. Sharing Your Information

Shared only when required by law, safety concerns, or secure payment processors.

5.Your Rights

You may request access, correction, deletion (non-clinical), or marketing opt-out at [email protected].

6. Cookies

Our website may use cookies. You may disable them in your browser.

7. Updates

This policy may be updated as needed.

Last updated: November 2025